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30 minutes · Free · No obligation
Book a time that suits you.
Pick a day, pick a time, tell us roughly what is going on. You will get a straight conversation with the person who would actually do the work, not a salesperson reading a script. If we are not the right fit, we will tell you that too, and point you somewhere better.
Choose your appointment
- Pick a day
- Pick a time
- Your details
Days with a dot have appointments open.
Pick a day to see times
What actually happens
Thirty minutes, and we spend most of it listening. The useful version of this call is not a pitch — it is us working out what you already have, what is costing you time, and whether anything we do would genuinely help.
Expect to be asked how many people are in the office, what happens when someone leaves, where your files actually live, when the backups were last restored (not just run), and what your website is meant to be bringing in. Most people have never been asked the fifth one.
You will leave the call with a plain-language read on where you stand, whether or not you ever hire us. If a different provider fits you better , a bigger firm with a 24-hour desk, or a specialist in your industry’s software, we will name one. We would rather lose the work than take on a client we cannot serve properly.
Nobody will call you afterwards unless you ask us to.
Common questions
What happens on the call?
We ask what you are running, what is frustrating you, and what you want the next year to look like. You will get a straight answer about whether we are a fit. If a different provider suits you better we will say so and point you at one. There is no script and nobody will chase you afterwards.
How long is the appointment?
Thirty minutes. That is enough to understand the shape of your setup and give you something useful. If we need longer we will book a second, longer session — usually on site.
Does it cost anything?
No. The call is free and carries no obligation. If you want a deeper look afterwards, the 15-point IT health check is also free.
Can we meet in person instead?
Yes, anywhere on the North Shore of Massachusetts and around Greater Boston. Choose “In person” when you book and we will confirm the address. Outside that area we work remotely, which covers clients nationwide.
Is my slot confirmed straight away?
Almost always, but not automatically. You will get an email confirmation with a calendar invite within one business day. If someone happened to take the same slot minutes before you, we will offer you the closest time to it.
What if I need someone right now?
Do not book — call (978) 885-1819. Emergency and same-day work is handled by phone, not by the calendar.
I am not in Massachusetts. Can I still book?
Yes. Times are shown in Eastern with your own local time beside them, and we support clients across the United States remotely.
Rather just write to us?
Some things are easier typed than scheduled. The contact form reaches the same inbox and we answer the same business day.
Or call (978) 885-1819 — if we’re on a job, leave a message and you’ll hear back the same business day.