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IT support for construction companies.

Estimating software that cannot go down mid-bid, plans that have to open from a truck, and an office that occasionally has to move. We have run all of it — for a 35+ person construction firm, for the last eight years.

Construction breaks IT in ways offices do not

A professional office is one building, one network, one set of desks. A construction company is an office, a yard, a rotating set of job sites, a fleet of trucks, and a project manager trying to open a 400MB set of drawings on a phone in a field with one bar of signal. The IT has to work in all of those places, and most of it was never designed to.

We have supported a 35+ person construction firm for eight years, and we have moved a business across four towns , phone system, servers, storage and all, with effectively no downtime. So the problems below are not hypothetical categories from a brochure. They are the things that have actually gone wrong, and the ways we have learned to keep them from going wrong again.

What construction companies actually need from IT

Plans and drawings that open anywhere

Construction files are enormous and everyone needs the current version. We set up storage that syncs properly to the field, holds version history, and does not depend on someone emailing the latest set.

Estimating and PM software that stays up

Procore, Buildertrend, Sage, on-premise estimating packages — whatever you bid in, it cannot fail during bid week. Monitoring, patching and tested backups sit under all of it.

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Job-site and truck connectivity

Secure remote access, mobile email that actually works, cellular failover where the site has no wired service, and devices that survive being in a truck.

Office moves without downtime

We have relocated a business across four towns including the phone system, hardware and storage, with minimal to no interruption. Moving trailers, yards and offices is normal work for us.

Backups that survive a bad day

Project files, photo documentation, contracts and change orders backed up on-site and off-site, and restore-tested — because a dispute two years from now depends on records you still have.

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A website that wins work

Project galleries, service areas and local SEO, so general contractors and homeowners searching nearby find you instead of a competitor two towns over.

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KNOWLEDGE
DESIGNS

IT, web and SEO for builders under one roof — 8 years supporting a 35+ person construction firm.

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The risk nobody budgets for

Invoice fraud targets construction hardest

Construction runs on emailed invoices, change orders and payment applications between parties who often have not met. That is precisely the environment business email compromise is built for — a spoofed supplier asking you to update their bank details, timed to a real payment you were expecting. Email filtering, multi-factor authentication and a verification habit for payment changes are cheap. The alternative is a five- or six-figure transfer to somebody else.

What eight years with a construction client taught us

The first thing is that construction tolerates almost no scheduled downtime. There is no quiet week. Maintenance windows have to be found around bid deadlines, closings and inspections, which means the work gets done early, at night, or in pieces, not whenever it suits the IT provider.

The second is that the field will route around anything inconvenient. If secure file access is slow, people will email drawings to their personal accounts, and your version control and your security both disappear at the same moment. So the secure way has to also be the easy way, or it will not be used.

The third is that hardware in construction has a shorter life than the spreadsheet says. Dust, temperature, vehicles and drops are real. We plan replacement cycles around what actually happens to the equipment rather than what the warranty claims.

Common questions

Both. Job sites usually need secure remote access to files, working mobile email, and a connectivity plan for locations with no wired service — typically cellular with failover. We set that up as part of the agreement rather than treating the field as out of scope.

Yes, and it is one of the things we are best at. We have relocated a business across four towns including the phone system, upgraded hardware and migrated storage along the way, with minimal to no downtime. The planning matters far more than the moving day.

Usually. It is normally a storage design problem rather than an internet problem — the wrong sync model, no selective sync, or everything routed through one overloaded connection. We look at how your teams actually open files and design around that.

We support the environment those run in — the workstations, the network, the backups, the identity and the connectivity. We are not resellers of any of them, which means we have no incentive to steer you toward one over another.

No. Most of what is above scales down cleanly. Smaller construction companies often carry more risk relative to their size, because there is nobody internally to notice that a backup has been failing for months.

Related: IT for trades & contractors · Managed IT & support · Massachusetts WISP requirements. Serving eighteen North Shore towns from Middleton.

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Or call (978) 885-1819 — if we’re on a job, leave a message and you’ll hear back the same business day.